Fenergo AI-Powered Client Lifecycle Management

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Trusted by leading organizations
Bank ABC - Fenergo ClientSantander - Fenergo ClientBank ABC - Fenergo ClientBank ABC - Fenergo Client

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Trusted by leading organizations
Bank ABC - Fenergo ClientSantander - Fenergo ClientBank ABC - Fenergo ClientBank ABC - Fenergo Client

Discover the Power of Digital Client Onboarding

Fenergo combines digital client onboarding with powerful automation to increase efficiencies, reduce onboarding times and time-to-revenue, enhance client experience, and maintain regulatory compliance.

1

Increase Operational Efficiency

Digitalize and automate the client onboarding process to achieve greater operational efficiencies, reducing time to onboard and time to revenue.

2

クライアントエクスペリエンスの変革

Enhance the experience for your clients through rapid onboarding with reduced outreach and fewer touchpoints.

3

Reduce Risk and Manage Compliance

Facilitate compliance management and reduce the risk of reputational damage and exposure to regulatory penalties by embedding your policies and controls throughout the onboarding journey.

4

収益の可能性を引き出す

Achieve quicker time to revenue and a reduction in client abandonment while focusing efforts on turning low value clients into high value clients and attracting new business with a greater competitive advantage.

The Market leader for KYC & Client Lifecycle Management

Fenergo recognised as Category Leader in RiskTech Quadrant® for KYC Solutions 2024

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Fenergo Wins Three Coveted Awards in Chartis RiskTech100®

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AiteレポートがFenergoをクラス最高の顧客ライフサイクル管理ソリューションと評価

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Fenergo Wins KYC Award in Chartis Financial Crime and Compliance50 2024

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Why organizations choose us

「Fenergoを選定した理由は、層の厚い、すぐに使用できるCLM機能と、当社独自のモダナイズ技術に最適なv8技術の両方を提供していたからです。Fenergoのチームとその幅広い顧客コミュニティと協力して、進化を続ける製品・規制ロードマップに参加することを楽しみにしています。」

Read the BNP Paribas Case Study

"Client onboarding is one of the first experiences clients will have with StoneX and we are excited to take this step towards improving our CLM platform and processes. This will allow us to provide a better experience to our clients while supporting growth in our revenues and compliance with our regulatory obligations."

Watch StoneX Case Study video

"The rapid growth of Mizuho Americas prompted us to look ahead to a more scalable solution that can handle our expanding client data set and an increasingly demand regulatory environment across the many markets in which we operate. It became obvious that choosing a partner company like Fenergo that specializes on the entire client lifecycle management was a good strategic decision".

Read the Mizuho Case Study
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See how Fenergo SaaS CLM, KYC and Tranaction Monitoring solutions can transform your organization.

Frequently Asked Questions

Question 1?

Transaction monitoring is critical to the financial system. It helps institutions to detect and investigate suspicious transactions and report them to the relevant authorities. This helps to identify bad actors and keep the financial system safe. Transaction monitoring is a regulatory obligation for all regulated financial institutions.

Question 2?

Detect. Using methods, usually rules, to identify unusual or suspicious transactions that are flowing through the financial system. Examples include unusually high value transactions, or money flowing to/from restricted countries.

Investigate. The process of analysing a suspected suspicious transaction and the associated transaction data, and the data of the involved parties, to determine if it is truly suspicious or a genuine transaction (aka. a false positive).

Report. Notifying the relevant authorities (local Financial Intelligence Unit - FIU) of the suspicious transaction and handing over information you have gathered to aid them in further investigations into the incident.

Continuous Monitoring. Ongoing monitoring of the same accounts to identify any further incidents of suspicious behaviour.

Question 3?

1. The high volumes of false positive alerts that are generated causes a lot of strain on compliance teams; they spend too much time investigating transactions that turn out to be genuine.

2. Siloed KYC and transaction data. In order to make informed and accurate decisions on suspicious activity it is crucial that you have access to both KYC and transaction data for clients. KYC information forms the basis for how we determine if transactions are suspicious in many cases. For example a person with a monthly income of €5k suddenly receives €20k into their account, this can be deemed suspicious as it is unusual activity for their account.

3. Poor data analytics, dashboards and reporting are a real problem for compliance managers. Without the ability to analyse trends in suspicious activity or performance in detection scenarios it is impossible to adjust and improve to effectively lower false positive rates.

Ready to get started?

Request a free demonstration of our onboarding solution or contact us to learn more